Refund policy
Return Eligibility
We accept returns only if the product is damaged, defective, or incorrect. The request must be raised within 48 hours of delivery.
Open Box Delivery Policy
To ensure transparency and avoid disputes, customers are required to record an unboxing video while opening the package.
- The video must clearly show the sealed package
- The opening process
- The product condition
No refund or return will be accepted without a proper unboxing video.
Return Process
- Email us at labelkashneh81@gmail.com
- Share your Order ID, issue details, and unboxing video proof
- Our team will verify and respond within 2–3 working days
Refund Policy
Once approved, refunds will be processed within 5–7 business days and credited to the original payment method.
Important Conditions
- Returns are not accepted for size issues, change of mind, or minor color differences
- Shipping charges paid by the customer are non-refundable
